KYC (Know Your Customer) verification at EG777 is only triggered when you attempt your first large withdrawal — typically ৳10,000 or more — or when unusual activity is detected on your account. For regular small withdrawals, you can cash out without going through KYC.
Required documents:
1. National ID Card (NID) — clear photos of both sides
2. Selfie — a recent photo taken while holding your NID in hand
3. Mobile banking account confirmation — the number must be registered in your own name
How to submit your documents: Account → Settings → Identity Verification → Upload File. The support team usually completes verification within 24 hours. Withdrawal requests will remain pending until verification is approved.
1. National ID Card (NID) — clear photos of both sides
2. Selfie — a recent photo taken while holding your NID in hand
3. Mobile banking account confirmation — the number must be registered in your own name
The image must be clear — blurry or partially covered NID photos will not be accepted. If you run into any issues, contact us directly via Live Chat.
Deposits to your EG777 account via bKash, Nagad, or Rocket are typically credited within 5 to 15 minutes. During busy periods — such as on major match days — it may take up to 30 minutes, which is normal.
What to do if your deposit doesn't go through:
Common reasons for a failed deposit include: sending to the wrong EG777 number, network issues, or exceeding your daily limit. Always get the official EG777 deposit number from the Cashier page — save a screenshot for reference. EG777 is not responsible for funds sent through third parties.
- Keep your transaction ID (TrxID) from bKash/Nagad/Rocket handy
- Go to EG777 Live Chat and provide your TrxID, amount, and transaction time
- Support will manually review your case and resolve it within 1 hour
EG777 keeps your information secure using bank-grade security standards.
Layers of data protection:
Personal data is never sold or shared with third parties — details in the Privacy Policy EG777 will never ask for your password or OTP by phone or message. If anyone does, it's a scam — report it immediately at support@eg777.life.
- SSL 256-bit Encryption: All data transmitted between your browser and EG777 servers is encrypted — no one can intercept it along the way
- Password Hashing: Your password is never stored in plain text — it is kept as a bcrypt hash
- OTP Verification: An OTP is sent to your phone to verify every login and important account action
- Financial Protection: Members' deposited funds are held in a separate bank account
Yes, on EG777 you can take a temporary break without fully closing your account — this is known as a cooling-off period. During this time your account and balance remain intact, but you will not be able to log in.
How to take a break:
During the break, no bonus offers or marketing messages will be sent to you. Your account reactivates automatically once the break period ends. If you want to close your account permanently, use the self-exclusion option — but keep in mind that it's difficult to reverse, so speak with support first. on the Responsible Gaming page a detailed guide is available.
- Account → Settings → Responsible Gaming → Cooling-Off
- 1 day, 1 week, 1 month, or 6 weeks — choose the break duration that works for you
- Confirm with OTP — takes effect immediately
Cricket betting at EG777 is available in two ways — pre-match and live in-play. With live betting, the odds update after every ball, making it a far more exciting experience.
Steps to place a cricket bet:
- Log in → Sports Betting → select cricket
- Click on your preferred match — you'll find both pre-match and live options
- Choose your betting market: match winner, total runs, top batter, number of wickets, and more
- Enter your stake after checking the odds — your potential winnings will be shown instantly
- Click the "Place Bet" button and confirm
EG777 offers the best odds on Bangladesh cricket team matches. You can bet across all three formats — Test, ODI, and T20. Minimum bet is ৳50.
If a match is cancelled or ends in a draw, your stake will be refunded in accordance with the bet's terms and conditions. Full rules on the Sports Betting page available.
EG777 accepts Bangladesh's three major mobile banking services.
bKash: Most popular. Minimum deposit ৳50, maximum single transaction ৳30,000. Deposits process in 5–15 minutes, withdrawals in 5–10 minutes. No transaction fees — eg777 covers them.
Nagad: Minimum deposit ৳50, maximum ৳25,000. Both deposits and withdrawals are fast — typically processed within 5 minutes.
Rocket (Rocket/DBBL): Minimum deposit ৳100. Maximum ৳20,000. Withdrawals typically process in 10–20 minutes.
Important: The mobile number used for deposits and the one used for withdrawals must be the same, and it must be registered in your own name. Withdrawals to someone else's number are not permitted.
A wagering requirement means the number of times you must bet your bonus amount before it can be withdrawn. For example, if you deposit ৳1,000 and receive a 100% bonus, your total balance becomes ৳2,000.
Example calculation (10x wager):
Bonus amount = ৳1,000
Wager multiplier = 10x
Total bets required = ৳1,000 × 10 = ৳10,000
Once you have placed ৳10,000 in bets, the bonus becomes withdrawable.
Bonus amount = ৳1,000
Wager multiplier = 10x
Total bets required = ৳1,000 × 10 = ৳10,000
Once you have placed ৳10,000 in bets, the bonus becomes withdrawable.
Good to know:
Always read the full bonus terms and conditions before accepting an offer. If anything is unclear, ask support — they'll walk you through it in Bengali.
- Not all games contribute equally to wagering — slots generally count 100%, Live Casino 10–20%
- Bonus wagering period is generally 30 days
- If wagering is not completed before the bonus expires, the bonus will be forfeited
- A bonus progress bar is visible in your account